TERMS AND CONDITIONS
Willow & Birch Speech-Language Services(referred to below as "Company", "Us" or "We") provides the www.willowbirchslp.ca website and various related services, including external social media sites (collectively, the "Platform")to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms"), as well as any other written agreement between us and you. BY ACCESSING OR USING THE PLATFORM YOU AGREE TO BE BOUND BY THESE TERMS.
You may use the Platform only if you are of the legal age of majority under applicable law to form a binding contract with the Company. If you are accepting the Terms on behalf of a corporation or other legal entity, you represent and warrant that you are authorized to do so. If you do not meet these requirements, you must not access or use the Platform.
As used in these Terms, references to our "Affiliates" include our owners, subsidiaries, affiliated companies, officers, directors, employees, agents, licensors, licensees, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering the Platform and/or its contents.
Changes in Platform
We reserve the right, in our sole discretion, to either modify or discontinue the Platform, including any of the related features, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on the Platform shall also be subject to these Terms.
Your Obligations
You are solely responsible for your use of the Platform and any content you submit as part of your use of the Platform, including content you submit to our external social media sites.
When using the Platform, you agree to abide by the following standards:
You will obey all applicable laws and regulations;
You will not submit any content (privately or publicly) via forms or chat, video, or other features on the Platform, to our external social media sites, or to emails published on the Platform that:
is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
victimizes, harasses, degrades, or intimidates an individual or group of individuals for any reason, including on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, or any other legally prohibited ground;
infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary or intellectual property right of any party;
constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spam"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; and/or
impersonates any person or entity, including any of our employees or representatives.
In addition, you agree as follows with respect to your use of the Platform:
not to alter or modify any part of the Platform;
not to bypass, disable or otherwise interfere with any security-related features of the Platform or features that prevent or restrict use or copying of any Platform content or enforce limitations on use of the Platform or the Platform content;
not to take any action that imposes or may impose (as determined by Company in its sole discretion) an unreasonable or disproportionately large load on Company's (or its third party providers') infrastructure;
not to use or launch any system that accesses the Platform automatically or to install or transmit any computer program or software on or via the Platform;
not to introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
not to attack the Platform via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing, or crashing;
to act in a respectful and conscientious manner when using the Platform;
not to use the communication systems provided by the Platform for any commercial solicitation purposes, except for as expressly permitted by Company;
not to solicit, for commercial purposes, any users of the Platform;
that you are not entitled to remuneration or compensation of any kind from us for your use of the Platform; and
not to use the Platform for any commercial purpose not intended to be allowed by the Platform without our prior written consent.
We neither endorse nor assume any liability for the contents of any material on the Platform, including material uploaded or submitted by third party users of the Platform.
You may not use your account or the Platform to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the Platform may be available to you or other authorized users of the Platform. You shall not interfere with anyone else's use and enjoyment of the Platform or other similar services. Users who violate systems or network security may incur criminal or civil liability.
YOUR FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS AND RESTRICTIONS OF USE CONSTITUTES GROUNDS FOR US TO IMMEDIATELY, AND IN OUR SOLE DISCRETION, TERMINATE YOUR ACCESS TO AND USE OF THE PLATFORM AND ITS CONTENTS. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with the Platform without prior notice to you for violating any of the above provisions. IN SUCH EVENT, WE SHALL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY FOR YOUR FAILURE TO COMPLY WITH THE TERMS OR ANY LOSSES OR DAMAGES THAT MAY RESULT FROM YOUR USE OF THE PLATFORM, NOR FOR ANY INTERRUPTION OR TERMINATION OF YOUR ACCESS OR USE OF THE PLATFORM
In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at the Platform, including without limitation cooperating with law enforcement authorities in investigating suspected criminal violations.
Account Registration
As a condition to using certain aspects of the Platform, you may be required to register an account with Company and select a username and password. Should you register an account, you shall provide Company with accurate and complete registration information, and promptly notify us if that information changes. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account.
Please note that you are responsible for using your legal name as part of your account registration. Failure to do so is a breach of these Terms and means we may not be able to provide all or part of the Platform to you.
You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your account password. You must exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You are required to promptly notify us should you suspect or become aware of any unauthorized use of your account or any other breach of security.
Purchases Using the Platform
By reviewing the services on the Platform (the “Services”) you agree to the following additional terms:
Unless otherwise specified, all prices on the Services are displayed in Canadian dollars and we reserve the right to change prices at any time.
In some cases there may be minor differences or errors in how Services are described. We make every effort to limit such differences or errors and will correct such differences or errors when we become aware of them. Please notify us at the address below if you become aware of any such differences or errors.
We cannot guarantee and do not promise any specific results from use of the Platform or Services.
If you choose to purchase or pay for any Services through the Platform (a “Purchase”), you agree to the following additional terms:
You are not purchasing the Services for any non-personal or resale purposes.
You agree to pay the full amount for your Purchase plus any applicable taxes as further detailed at www.willowbirchslp.ca.we
We do not receive or handle your financial details. Your Purchase will be processed through Squarespace Payments, and will be governed by their terms of use.Please see their websites for further information. www.squarespace.com/payments
Your Purchase is only complete once confirmed by us. We may take steps to verify your compliance with these Terms before we complete your Purchase, and we reserve the right to modify or refuse your Purchase at any time at our sole discretion (for example, if there is a violation of these Terms or the Services are no longer available).
Your Purchase will be delivered in accordance with the notice provided to you at the time of your Purchase.
Please see our Refund Policy here: www.willowbirchslp.ca
Privacy, Third Party Platforms and Information
By agreeing to these Terms and using the Platform, you are also agreeing to the Privacy Policy located at www.willowbirchslp.ca. Please review the Privacy Policy carefully before using the Platform. By using this Platform you are also consenting to the use of cookies which allow a server to recall previous requests or registration and/or IP addresses to analyze website use patterns. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies; however, some areas of the Platform may not function adequately.
The Platform may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. Please review the terms of use and privacy policies of such third party sites carefully before using their sites. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, privacy practices, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the sites or party by us, or any warranty of any kind, either express or implied. You hereby agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us and our Affiliates with respect such links, website and third party information, and, to the extent permitted by applicable law, agree to indemnify and hold us and our Affiliates harmless to the fullest extent allowed by law regarding all matters related to your use of the Platform.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. Our Platform must not be framed on any other site, nor may you create a link to any part of our Platform other than the homepage. We reserve the right to withdraw linking permission without notice.
Intellectual Property Information
For purposes of these Terms, "content" is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on the Platform. This includes message boards, chat, and other original content.
By accepting these Terms, you acknowledge and agree that all content presented to you on the Platform is protected by copyrights, trademarks, service marks, patents or other proprietary or intellectual property rights and laws, and is the sole property of Company and/or its Affiliates. Except for a single copy made for personal, non-commercial use only, you may not copy, reproduce, modify, republish, upload, post, transmit, sell, license, distribute or otherwise exploit any documents or information from the Platform in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on the Platform. Any unauthorized use of the materials appearing on the Platform may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Neither we nor our Affiliates warrant or represent that your use of materials displayed on, or obtained through, the Platform will not infringe the rights, including without limitation intellectual property rights, of third parties.
User Submissions
Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. Subject to our Privacy Policy, any communication, content or material that you transmit to the Platform or to us, whether by electronic mail, post, or other means, for any reason, will be treated by default as non-confidential and non-proprietary.
While you retain rights in such communications, content or material, you grant us and our Affiliates a non-exclusive, irrevocable, royalty-free and fully paid-up, perpetual, sublicensable, transferable and universal right and license to:
copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used;
(and to allow other users to) stream, transmit, playback, download, display, feature, distribute, collect, and otherwise use the content and material, in connection with the Platform; and
use and publish, and to permit others to use and publish, the name(s), trademarks, likenesses, and personal and biographical materials of you and the members of your group, in connection with the provision of the Platform.
You also waive your moral rights in such communications, content or material in favour of Company and our Affiliates.
You shall be solely responsible for your content and the consequences of submitting your content to us and the Platform. Where you are uploading or posting any information or other content to the Platform, you represent and warrant to us that you have the right to post this content and to grant the licenses to us described in these Terms, that such content contains no viruses or other malicious programming, that its posting does not infringe the intellectual property rights of another person, and that the content does not breach any of the provisions of these Terms.
Disclaimer of Warranties
YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM AND ALL MATERIALS ON THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE PLATFORM AND MATERIALS WILL MEET YOUR REQUIREMENTS OR BE FIT FOR YOUR PURPOSE OR PARTICULAR USE, (B) YOUR USE OF OR ACCESS TO THE PLATFORM AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY SERVICES OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE PLATFORM FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.
THE PLATFORM COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE PLATFORM AND THE MATERIALS ON THE PLATFORM, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY SERVICES LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE PLATFORM OR THE MATERIALS ON THE PLATFORM MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE THE PLATFORM OR SUCH MATERIALS.
THE PLATFORM COULD INCLUDE BUGS, VIRUSES, TROJAN HORSES, OR OTHER DAMAGING OR MALICIOUS COMPUTER PROGRAMS OR SOFTWARE, AND THE PLATFORM PROVIDED COULD BE INTERRUPTED OR CEASED FROM TIME TO TIME. THE USE OF THE PLATFORM OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THE PLATFORM IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH THREATS OR ACTIVITIES.
Content available through the Platform often represents the opinions and judgments of an information provider, site user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of any opinion, advice, or statement made by anyone other than an authorized Company spokesperson speaking in his/her official capacity.
The content on our Platform is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain more specific or professional advice before taking, or refraining from, any action on the basis of the content on our Platform.
You understand and agree that temporary interruptions of the services available through the Platform may occur as normal events.
You further understand and agree that we have no control over third party networks you may access in the course of the use of the Platform, and therefore, delays and disruption of other network transmissions are completely beyond our control.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES OR LOSSES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, PROFITS, REVENUE, BUSINESS OR ANTICIPATED SAVINGS, LOSS OF GOODWILL, PERSONAL INJURY, PAIN AND SUFFERING, OR EMOTIONAL DISTRESS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE, TORT, BREACH OF CONTRACT, OR BREACH OF PRIVACY), ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PLATFORM OR OF ANY PLATFORMS REFERENCED OR LINKED TO FROM THE PLATFORM.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IN THE EVENT THAT ANY CLAIM OR LIABILITY ARISES AGAINST US, OUR AGGREGATE LIABILITY IN CONNECTION WITH THIS AGREEMENT, YOUR USE OF THE PLATFORM AND/OR RELATED PLATFORM OR ANY OTHER CIRCUMSTANCE GIVING RISE TO LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES ONLY, AND SUCH DIRECT DAMAGES SHALL NOT EXCEED $50.
Company has no special relationship with or fiduciary duty to you. You acknowledge that Company has no control over, and no duty to take any action regarding: which users gains access to the Platform; what content you access via the Platform; what effects the content may have on you; how you may interpret or use the content; or what actions you may take as a result of having been exposed to the content. You release Company from all liability for you having acquired or not acquired content through the Platform.
Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UPON A REQUEST BY US, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND OUR AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS, DAMAGES, JUDGMENTS, AWARDS, LOSSES, COSTS, AND EXPENSES, INCLUDING SOLICITOR-CLIENT COSTS ON A FULL INDEMNITY BASIS, THAT ARISE FROM YOUR USE OR MISUSE OF THE PLATFORM, YOUR VIOLATION OF ANY OF THE TERMS, YOUR VIOLATION OF ANY THIRD PARTY RIGHT, INCLUDING, WITHOUT LIMITATION, ANY INTELLECTUAL PROPERTY OR PRIVACY RIGHT, OR ANY CLAIM THAT YOUR CONTENT CAUSED DAMAGE TO A THIRD PARTY. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES. THIS DEFENSE AND INDEMNIFICATION OBLIGATION WILL SURVIVE THESE TERMS AND YOUR USE OF THE PLATFORM.
Geographic Restrictions
The Platform is controlled by us from our offices within Saskatchewan, Canada. We provide this Platform for use only by persons located in Canada. This Platform is not intended for use in any jurisdiction where its use is not permitted. If you access the Platform from outside Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction. Any offer for any service, and/or information made in connection with the Platform is void where prohibited.
Termination of Use
You agree that we may, in our sole discretion, terminate or suspend your account or your access to all or part of the Platform with or without notice and for any reason including, without limitation, breach of these Terms. Any suspected fraudulent, abusive or illegal activity may be grounds for termination and may be referred to appropriate law enforcement authorities.
Upon termination or suspension, regardless of the reasons therefore, your right to use the Platform immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Platform. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
Governing Law
The Platform (excluding any linked site) is controlled by us from our offices within Saskatchewan, Canada (the “Jurisdiction”). It can be accessed from other areas of Canada as well as other countries around the world. As each of these places has laws that may differ from those of the Jurisdiction, by accessing this Platform you agree with us that the statutes and laws of the Jurisdiction and the federal laws of Canada applicable therein, without regard to any conflicts of laws principles or any other legislation of any other jurisdiction, will apply to all matters relating to the use of the Platform and the purchase of services available through the Platform. Any action or proceeding arising out of or relating to this Platform and under these Terms will be instituted in the courts of the Jurisdiction and/or the Federal Court of Canada, and you irrevocably submit to the exclusive jurisdiction of such courts. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.
Entire Agreement
Unless otherwise provided herein, these Terms constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersedes all prior agreements and understandings of the parties with respect to that subject matter. These Terms may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with the Platform is in conflict or inconsistent with these Terms, these Terms shall take precedence.
Miscellaneous
Any cause of action brought by you against us or our Affiliates must be instituted within two years after the cause of action arises or be deemed forever waived and barred.
You may not assign your rights and obligations under these Terms to any party, and any purported attempt to do so will be null and void. We may freely assign our rights and obligations under these Terms.
You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of the Platform, or use of or access to the Platform.
If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that or any other right or provision.
Changes to the Terms
These Terms are effective as of July 28, 2026. We reserve the right in our sole discretion to revise and update these Terms from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Platform. You acknowledge and agree that it is your responsibility to review the Platform and these Terms from time to time, and to familiarize yourself with any modifications or revisions that may be made. Your continued use of the Platform after such modifications or revisions will constitute your acknowledgement of the modified Terms, and your agreement to abide and be bound by the modified Terms.
Contact Company
This Platform is operated by Willow & Birch Speech-Language Services, PO Box 32092, Regina, Saskatchewan, S4N 7L2. Should you become aware of misuse of the Platform, including libelous or defamatory conduct, you must report it to us at hello@willowbirchslp.ca. All other feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to hello@willowbirchslp.ca.